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Privacy Policy

Last updated: March 15, 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Introduction

QFS Authenticate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency management platform and services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

When you create an account or use our Service, we may collect:

  • Full name, email address, and contact information
  • Government-issued identification for verification purposes
  • Date of birth and nationality
  • Proof of address documents
  • Photograph for identity verification

Financial Information

To provide our services, we may collect:

  • Bank account information
  • Payment card details
  • Cryptocurrency wallet addresses
  • Transaction history and details

Technical Information

When you use our Service, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and service analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve your experience with our Service

Legal Basis for Processing: We process your personal information based on: (1) your consent; (2) the need to perform a contract with you; (3) our legitimate business interests; and (4) compliance with legal obligations.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as:

  • Payment processing and transaction monitoring
  • Identity verification and customer support
  • Cloud storage and data analytics
  • Marketing and communication services

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Subpoenas, court orders, or legal process
  • Requests from government or law enforcement agencies
  • Investigations of potential violations of our terms
  • Protection of our rights, property, or safety

Business Transfers

In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Multi-factor authentication and access controls
  • Regular security assessments and testing
  • Employee training on data protection
  • Physical security measures for our facilities

Despite our safeguards, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The length of time we need to provide our Service
  • Legal, tax, or regulatory requirements
  • The necessity to resolve disputes and enforce agreements
  • Legitimate business needs

When we no longer need to retain your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right Description
Access Request access to the personal information we hold about you
Correction Request correction of inaccurate or incomplete information
Deletion Request deletion of your personal information in certain circumstances
Restriction Request restriction of processing of your personal information
Portability Request transfer of your personal information to another organization
Objection Object to processing of your personal information in certain cases
Withdraw Consent Withdraw your consent where we rely on it to process your information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Service
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Service
  • Functionality Cookies: Enable us to personalize content and remember your preferences
  • Targeting Cookies: Record your visit to our Service, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

QFS Authenticate
Email: legal@qfsauthenticate.com
Address: American Fork, UT Regency at Meadowbrook, Nearby shopping Easy commutes Local parks

For data protection inquiries, you may also contact our Data Protection Officer at dpo@qfsauthenticate.com.