We employ bank-level security measures including multi-signature wallets, cold storage for 95% of assets, biometric authentication, and regular security audits. All digital assets are insured against theft and cybersecurity breaches.

We charge a transparent 0.12% fee on cryptocurrency swaps. There are no hidden costs, and we always show the exact amount you'll receive before confirming any transaction.

We provide multiple recovery options including biometric verification, trusted contact verification, and secure backup codes. During account setup, we guide you through establishing recovery methods to ensure you never lose access to your assets.

We support all major cryptocurrencies including Bitcoin, Ethereum, Litecoin, and over 200 other digital assets. Our platform regularly adds new cryptocurrencies based on market demand and security considerations.

Our average response time is under 2 hours for urgent security issues and within 24 hours for general inquiries. Premium users receive priority support with response times under 1 hour for all issues.